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What to do when the chain comes off (falls)

Introduction

If you are riding a bicycle and the chain comes off (falls off), do not force the bicycle to continue pedaling, check behind you and stop on the spot.

preparation

  1. Park your bike in an open area (such as a park or the edge of a bike path).

  2. Remove rubber gloves from the saddlebag and put them on.

*Please be careful not to get your fingers or hands caught between the chain and gear.

*It is easier to work on your bicycle if you lean it against a nearby bench or fence. If there is no place to lean the bike around, turn the bike upside down so that the saddle and handlebars are on the ground.

When the chain falls inside the crank (front gear)

This is what to do when the chain falls inside the crank as shown in the photo above.

1. Set the front gear to the innermost position.

Photo seen from above

2. Push the two small gears (pulleys) attached under the rear gear forward.

3. Check that the chain is slack.

4. While pushing it in, grab the chain with one hand and hook it to the innermost gear.

Keep the hand holding the pulley pressed in!

*You do not have to hook the entire chain onto the crank; you can easily insert it by hooking about 1/4 of it onto the crank and slowly turning the pedals.

When the chain falls outside the crank (front gear)

This time, what to do when the chain falls to the outside of the crank as shown in the photo above.

1. Keep the front gear on the outermost position.

Top view

2. Push the pulley forward in the same way as when the chain falls inside.

3. Check that the chain is slack.

4. While pushing it in, grab the chain with one hand and hook it to the outermost gear.

*Since the size of the gear is larger than the inside, it may be difficult to hook it.

*Even if you don't have to hook the entire chain, you can easily insert it by hooking about 1/4 of the chain to the crank and turning the pedal slowly.

How to check chain shifting

1. Check that the chain is caught in the gear.

2. If the bicycle is upside down → change the front and rear gears by slowly turning the pedals while the bicycle is upside down.

In the photo, the lever in the front is the rear gear shifter.

3. When the bicycle is propped up

② Turn the pedal to change the front and rear gears.

① Set up the stand and tilt it towards the stand side to confirm that the rear wheel is floating.

If it doesn't fix

If the above method does not fix the problem, please contact RIDEAWAY Nakanojima Home (090-8011-0031).
*In some cases, staff may visit the site.

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